Newport Airport revamps website for disabled passengers

Image copyright 2017 Vivien Fogdon/Sir Charles Darwin Picture Library Southampton Airport is rolling out a redesign of its website to make it more accessible for disabled passengers. The updates to the site, which will…

Newport Airport revamps website for disabled passengers

Image copyright 2017 Vivien Fogdon/Sir Charles Darwin Picture Library

Southampton Airport is rolling out a redesign of its website to make it more accessible for disabled passengers.

The updates to the site, which will be rolled out later this week, have been supported by £1.5m in funding from the Department for Transport.

The expansion of the West Coast journey, which is currently accessible for 36% of passengers, will increase to 62% by 2019.

A total of 165,000 people, including 3,000 people with a serious disability, use the airport’s service.

The airport will adopt a shared infrastructure approach to enable the new journey to be supported.

Image copyright 2017 Vivien Fogdon/Sir Charles Darwin Picture Library Image caption Disabled passengers will be able to make longer journeys in planes, which they now can not

A large part of the upgrade involves re-working its taxiway infrastructure, which will involve customising each journey to take into account the needs of different people with disabilities.

The airport will be using a “high quality intelligent transportation system” that offers public transport to transport passengers from one airport to another.

The service will include an airbridge to the terminal, a dedicated wheelchair ramp and a bike access.

Airport bosses believe the upgrades, which will roll out between 4 June and 1 July, will also allow passengers with any difficulty to make longer journeys in their own aircraft, which will be fit for people using wheelchairs and with short stature.

Information technology manager, Christopher Francis, said the airport’s new website would offer information on more than 40 flights, venues and events.

The redesign will also allow passengers to stay on track with any of their airport itineraries, by using an individualised flight tracker.

It will also include a digital booking system, allowing people to make their own travel arrangements.

Avanti West Coast

Image copyright 2017 Vivien Fogdon/Sir Charles Darwin Picture Library Image caption Newport CAMP at Westport Garth near Newport in Cornwall has been a part of the upgrade

The airport has already invested nearly £5.6m in flights, dedicated spaces and facilities for passengers, staff and the city’s tourism industry.

Newport CAMP and the Catrin Valley Steamers, with which they are associated, were also part of the facility upgrades.

Aviation Minister Lord Ahmad said: “Our government is committed to making our transport systems more accessible, and Avanti West Coast Airport is a great example of how passenger services can benefit from this approach.

“We are grateful to the airport and its shareholders for investing so much to expand and upgrade its facilities, and I wish them all the best with this new website.”

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